Return and Refund Policy

Return and Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, please contact us at [your contact email or phone number]. Returns must be sent to the following address: [return address]. If your return is approved, we’ll provide you with a return shipping label and detailed instructions on how and where to send your package. Items sent back to us without prior approval will not be accepted.

Refunds

Upon receiving and inspecting your return, we will issue a refund minus a 40% restocking fee. Please allow up to 10 business days for the refund to be processed back to your original payment method. Note that processing times may vary depending on your bank or credit card company.

Damages and Issues

Please inspect your order upon receipt. If you find any defects, damage, or receive the wrong item, contact us immediately so we can address the issue and resolve it accordingly.

Exceptions / Non-Returnable Items

Certain items are non-returnable, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions about a specific item, please reach out to us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

To ensure you get the item you want, please return the original item as described above. Once the return is processed, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be in the same condition as received—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Contact Us

For any questions regarding returns or refunds, please contact us at [your contact email or phone number].